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“My HR colleagues and I have used Terry’s services to address a number of challenging situations between staff. The feedback I have received has been excellent, he is considered by all to be an outstanding mediator. I would highly recommend him.”
Julia Duncan, HR Advisor - Strategic HR, London Borough of Barnet
"Terry is an exceptional mediator. I was very impressed with him from the pre mediation stage and throughout the whole process. He was instrumental in bringing the parties together to resolve a very complex case. I'm satisfied that had it not been for his expertise this case may well have not been resolved successfuly for all involved. I have no hesitation in recommending him."
Linda Adams-Avornyo, HR Business Partner, Tower Hamlets Homes
"Terry Leigh provided a mediation service for Royal Brompton & Harefield NHS Foundation Trust. His input ensured that both parties were able to more fully understand each other’s perspective. This helped us to resolve a situation which had been subject to significant efforts using internal processes. Terry was non-judgemental and ensured that all parties behaved in a civil and professional manner. I would not hesitate to use him again should the need arise."
Peter Doyle, Service Manager, Royal Brompton & Harefield NHS Foundation Trust
"Terry provided SUDEP Action with very effective and helpful Health Mediation Training."
Jane Hanna OBE Chief Executive SUDEP Action
“Terry has completed a number of NHS mediation cases in Kent since 2012. He has a highly organised, calm and objective approach, which has enabled parties in conflict to achieve mutually acceptable resolutions. Terry and I have collaborated to raise awareness of mediation at national level and in our meetings with senior managers, he has shown the effectiveness of his communication skills and his commitment to the use of mediation in conflict resolution.”
Tony Hamlin, Principle of Healthcare Resolutions